Improve the relationship with your donors.
ScanBiz analyzes every interaction with your donors — calls and emails — and gives you AI agents built for the charity sector: donor relations, fundraising campaigns, sector watch. Your current phone line and email inbox are enough.
A solution sized for your nonprofit.
Two volunteers or a full salaried team: ScanBiz plugs into your existing tools — your telephony, your email inbox — and works for you in the background.
A 2-person team is enough
Whether you get 5 or 50 calls a day, every exchange with a donor is analyzed. The smaller your team, the more time the automatic summaries save you.
Your current phone line is enough
Standard landline, simple switchboard or mobile: we plug into your existing telephony and can push the information into your CRM (OHME, AssoConnect, Salesforce…).
Zero extra work
The AI agents work in the background. You type nothing: you receive ready-to-use summaries and recommendations.
Told what happened, without listening to the calls.
ScanBiz listens to every call and reads every email, and alerts you when a conversation is out of the ordinary. No more listening back, no more reading everyone's inbox: you are told, with the sentence that triggered the alert.
Donor question left unanswered
A tax receipt asked for, a standing order to change, a question about where a gift went: the donor who hangs up without an answer no longer goes unnoticed.
Unhappy donor
Too many approaches, the same letter received twice, doubts about how funds are used: the complaint reaches you the same day.
Intent to give or to leave a legacy
An extra gift mentioned, a move to monthly giving, a question about a legacy: the opportunity no longer gets lost in a call.
Donor about to leave
A standing order they want to stop, “I'm not giving this year”, a comparison with another charity: you know before the cancellation.
They do the work for you.
The summary is written, the reply is drafted, the quote is prepared, the follow-up is sent, the file is updated. These are not dashboards: this is delivered work, which you review whenever the agent asks for your approval.
Your campaigns written in your own voice
Prepares, you approveYour fundraising, read every month
Gives you a viewFundraising ideas from the large charities
Works on its ownWhat your calling campaigns tell you
Gives you a viewThe weekly briefing, in 2 minutes
Works on its ownAI agents in the service of your fundraising.
Beyond analyzing your calls and emails, ScanBiz gives you AI agents built specifically for charitable organizations.
Charity sector watch
An agent continuously monitors the sector's news: other charities' campaigns, giving trends, regulatory changes — and delivers a regular digest.
Diagnosis of your donor relations
The agent analyzes all the exchanges of your donor relations team and hands you an action plan: what works, what doesn't, and everything there is to improve.
Results of your field fundraising campaigns
The agent automatically consolidates the results of your telemarketing and street-marketing campaigns: donations collected, conversion rates, refusal reasons, donor verbatims — with no manual re-entry.
Preparing your online fundraising campaigns
The agent prepares your emailing and online fundraising campaigns with you: targeting, messages, arguments — grounded in what your donors actually tell you on the phone and by email.
And many more: donor database follow-up, volunteer coordination… The catalogue keeps growing.
Three steps to get started.
01
We understand your business
30 minutes to identify the signals that matter to you, and the AI agents that will do the after-call work: summary, reply, quote, follow-up, tracking.
02
We plug in your tools
We connect your phone system and your mailbox. The AI takes over from the very first conversation.
03
You receive your first alerts… and your first deliverables
Alerts on your dashboard and by email, summaries and drafts ready to review. Open the source conversation in one click.
Nonprofits: frequently asked questions
No. ScanBiz for Nonprofits is built for donor-relations teams, even when only a few people answer the phone. It analyzes every donor call and email, whatever the volume.
Satisfaction, pain points, contact reasons and dissatisfaction risks: every conversation is transcribed and analyzed, and your team gets real-time alerts.
ScanBiz is published by Audioliz, a Groupe Fidelis company with a long history in donor relations. That combined charity + AI expertise is built right into the analysis grid.
The Nonprofits plan is €299 per month excl. VAT, with no commitment, first user included, plus €29 per month for each extra user. It includes 8,000 analysis credits per month. An analysed email uses 1 credit, a minute of call 0.5 credits. To start: 15 days and 200 free trial credits, no credit card.
No. ScanBiz is set up with your existing phone system and email inbox, with help from the ScanBiz team. The first analyses arrive within days.
See the result on your own donor conversations.
Book a demo: we analyze a few of your real conversations and show you what your team would learn from them starting tomorrow.