Appointments no longer get lost, and you know what your clients think.
ScanBiz listens to your calls and reads your emails, then does the front-desk work you have no time for in the treatment room: a summary of every request (service, slot, preferred practitioner), replies to appointment and membership requests ready to send, complaints tracked, a rating after each session. Your current phone line and inbox are enough.
The phone rings when you're in the treatment room.
Hair salon, beauty institute, spa, gym, coach: you're with a client when the next one calls. ScanBiz notes, replies and follows up — you stay with your client.
Every call noted while you work
Service requested, slot, preferred practitioner: the call is summarized and waiting for you. The client you call back knows they were heard.
Appointments, prices, memberships: replies ready
For every request received by email, the reply is drafted in your inbox. You approve, you send. Nothing leaves without you.
A rating after each session, per practitioner or coach
Waiting, cancellations, cleanliness, prices: what your clients complain about is sorted and tracked. And after the session, a 1-to-5 rating per practitioner tells you who builds loyalty and what to adjust.
Alerted without leaving the treatment room.
ScanBiz listens to every call and reads every email, and alerts you when a conversation is out of the ordinary. No more listening back, no more reading everyone's inbox: you are told, with the sentence that triggered the alert.
Unhappy client
A treatment gone wrong, running late on an appointment, a therapist swapped without warning: the complaint surfaces before the Google review.
Member drifting away
Cancellation mentioned, membership seen as too expensive, a competing gym named, a long absence: you are alerted before the letter.
Call with no booking
A client hangs up with no slot booked, or after a call left unanswered during a treatment: the call is flagged.
A service to offer
A package enquiry, a membership mentioned, an event to prepare (wedding, competition): the opportunity comes up.
They do the work for you.
The summary is written, the reply is drafted, the quote is prepared, the follow-up is sent, the file is updated. These are not dashboards: this is delivered work, which you review whenever the agent asks for your approval.
A summary of every call, delivered by email
Works on its ownReplies to your emails, ready to send
Prepares, you approveWhat annoys your customers
Gives you a viewYour customers' opinion after each exchange
Works on its ownThe weekly briefing, in 2 minutes
Works on its ownThe 5 AI agents we recommend to a salon or a gym.
Picked for the front desk: they work while you're with your clients.
A summary of every call, delivered by email
After a call that matters, you receive within minutes what was said and what was agreed: appointment, place, requests, next step.
After a call: service requested, slot, preferred practitioner — noted while you're in the treatment room.
Replies to your emails, ready to send
Every incoming email is sorted and a reply is drafted in your inbox. You proofread, you send. Nothing leaves without you.
Appointment, price and membership requests received by email: the reply is ready, you approve.
What annoys your customers
Delays, prices, welcome, quality… the agent sorts every complaint heard in your calls and emails, shows you what is rising, and alerts you on a spike.
Waiting, cancellations, cleanliness, prices: what your clients complain about, sorted and tracked.
Your customers' opinion after each exchange
After a call or an email, the customer receives a mini-survey (a 1-to-5 rating). You track satisfaction by topic and by team member, with the comments.
After the session, a 1-to-5 rating per practitioner or coach.
The weekly briefing, in 2 minutes
Every week, on the day you choose, a 2-minute email: what happened over the last 7 days in your calls and emails, the alerts, the numbers that moved.
Every week: calls received, requests without follow-up, the week's satisfaction.
And the whole ScanBiz catalogue behind it: custom dashboards, competitor watch, Excel file analysis… You turn on what you need, in one click.
Three steps to get started.
01
We understand your business
30 minutes to identify the signals that matter to you, and the AI agents that will do the after-call work: summary, reply, quote, follow-up, tracking.
02
We plug in your tools
We connect your phone system and your mailbox. The AI takes over from the very first conversation.
03
You receive your first alerts… and your first deliverables
Alerts on your dashboard and by email, summaries and drafts ready to review. Open the source conversation in one click.
Frequently asked questions
Yes. ScanBiz is built for venues of 2 to 10 people: hair salon, beauty institute, spa, gym, yoga studio, independent coach. Summaries and drafted replies arrive in your inbox.
No. ScanBiz plugs into your current line and your inbox. You keep your online booking diary and your POS: ScanBiz prepares the work around the calls and emails.
Conversations are transcribed to produce the summaries, quotes and alerts; your customers are informed of the recording by your usual greeting message. The data stays yours, is processed in compliance with the GDPR, and sensitive information can be anonymized.
The Sector plan is 299 € per month excl. VAT, with no commitment, first user included, plus 29 € per month for each extra user. It includes 8 000 analysis credits per month, the analysis grid for your trade and the AI agents recommended on this page. An analysed email uses 1 credit, a minute of call 0,5 credits. To start: 15 days and 200 free trial credits, no credit card.
ScanBiz also speaks the language of…
Every trade has its own page, its own agents and its own vocabulary.
See the result on your own client calls.
Book a demo: we analyze a few of your real conversations and show you the summaries and replies you would have had ready when leaving the treatment room.