Bookings, groups and reviews: nothing gets lost between two services.
ScanBiz listens to your calls and reads your emails, then does the after-service work: a summary of every group request, replies to availability requests ready to send, seminar or wedding proposals drafted on your packages, complaints tracked, guest ratings after their stay. Your current phone line and inbox are enough.
The phone rings during the rush.
A group booking taken between two tables, a seminar quote to write after service, a negative review discovered too late: ScanBiz handles what the floor and the front desk have no time for.
Every group request, noted for the kitchen and the floor
Date, number of covers, menu discussed, deposit: the call is summarized and passed on. Nobody asks twice, nobody forgets.
Proposals and replies ready, on your packages
Availability request, seminar quote, stay, wedding: the email is drafted on your template with your packages and prices. You proofread, you send.
Fix it before the public review
Waiting, noise, cleanliness, billing: what your guests complain about on the phone is sorted and tracked. And after the stay, a 1-to-5 rating tells you what to fix before it ends up online.
Alerted between two services.
ScanBiz listens to every call and reads every email, and alerts you when a conversation is out of the ordinary. No more listening back, no more reading everyone's inbox: you are told, with the sentence that triggered the alert.
Unhappy guest
Room not ready, waiting in the dining room, a lost booking, a service that does not match: you know before the online review.
A group or an event to catch
A conference, a wedding, a coach of 40 people, a long stay: the request comes up with its dates, before it goes elsewhere.
Request left unanswered
A guest hangs up with no booking and no promised quote, or after waiting on the line in the middle of service: the call is flagged.
Billing dispute
An extra disputed, a group deposit not received, a no-show charged, city tax questioned: the claim is flagged.
They do the work for you.
The summary is written, the reply is drafted, the quote is prepared, the follow-up is sent, the file is updated. These are not dashboards: this is delivered work, which you review whenever the agent asks for your approval.
A summary of every call, delivered by email
Works on its ownReplies to your emails, ready to send
Prepares, you approveQuotes and proposals drafted for you
Coming soonWhat annoys your customers
Gives you a viewYour customers' opinion after each exchange
Works on its ownThe 5 AI agents we recommend to a hotel or restaurant.
Picked for the front desk and the floor: they work during service, you read afterwards.
A summary of every call, delivered by email
After a call that matters, you receive within minutes what was said and what was agreed: appointment, place, requests, next step.
After the call for a group meal: date, number of covers, menu discussed, deposit — for the chef and the floor.
Replies to your emails, ready to send
Every incoming email is sorted and a reply is drafted in your inbox. You proofread, you send. Nothing leaves without you.
Availability and quote requests received by email: the reply is ready, you proofread, you send.
Quotes and proposals drafted for you
From a customer call or email, the agent drafts the quote email on your template, with your services and your prices. You check, you send.
Seminar, wedding, stay: the proposal email is drafted on your template with your packages and prices.
What annoys your customers
Delays, prices, welcome, quality… the agent sorts every complaint heard in your calls and emails, shows you what is rising, and alerts you on a spike.
Waiting, noise, cleanliness, billing: what your guests complain about on the phone, sorted and tracked over time.
Your customers' opinion after each exchange
After a call or an email, the customer receives a mini-survey (a 1-to-5 rating). You track satisfaction by topic and by team member, with the comments.
After the stay or the booking, a 1-to-5 rating — you fix things before they end up as a public review.
And the whole ScanBiz catalogue behind it: custom dashboards, competitor watch, Excel file analysis… You turn on what you need, in one click.
Three steps to get started.
01
We understand your business
30 minutes to identify the signals that matter to you, and the AI agents that will do the after-call work: summary, reply, quote, follow-up, tracking.
02
We plug in your tools
We connect your phone system and your mailbox. The AI takes over from the very first conversation.
03
You receive your first alerts… and your first deliverables
Alerts on your dashboard and by email, summaries and drafts ready to review. Open the source conversation in one click.
Frequently asked questions
Yes. ScanBiz is built for venues with 2 to 10 people at the front desk or on the floor: restaurant, hotel, guesthouse, campsite, travel agency. Summaries and drafted replies arrive in your inbox; no training needed.
No. ScanBiz plugs into your current line and your inbox. You keep your booking engine, your POS or your PMS: ScanBiz prepares the work around the calls and emails.
Conversations are transcribed to produce the summaries, quotes and alerts; your customers are informed of the recording by your usual greeting message. The data stays yours, is processed in compliance with the GDPR, and sensitive information can be anonymized.
The Sector plan is 299 € per month excl. VAT, with no commitment, first user included, plus 29 € per month for each extra user. It includes 8 000 analysis credits per month, the analysis grid for your trade and the AI agents recommended on this page. An analysed email uses 1 credit, a minute of call 0,5 credits. To start: 15 days and 200 free trial credits, no credit card.
ScanBiz also speaks the language of…
Every trade has its own page, its own agents and its own vocabulary.
See the result on your own booking calls.
Book a demo: we analyze a few of your real conversations and show you the group requests and replies you would have had ready after service.