Quotes, complaints and customer files tracked without a spreadsheet.
ScanBiz listens to your calls and reads your emails, then does the admin and sales work: a proposal email drafted from the request (drawing, quantity, lead time), unanswered offers followed up, non-conformities tracked until resolved, customer files (study, prototype, after-sales) visible to the office and the shop floor. Your current phone line and inbox are enough.
Between the office and the shop floor, files get lost in spreadsheets.
A price request received by email, a non-conformity reported by phone, an offer sent 15 days ago: three Excel files, three people, no overview. ScanBiz keeps the thread.
From the request to the drafted offer
Drawing, quantity, lead time: from a customer's request, the proposal email is drafted on your template. You check the prices, you send.
No offer left unanswered, no non-conformity forgotten
The offer sent 15 days ago got no reply? You are alerted. A customer reports a non-conformity? Until the resolution is confirmed, the agent reminds you.
Office and shop floor see the same file
Every ongoing request — study, prototype, after-sales — has its case and its status, with your own steps. No more spreadsheet version lying on one workstation.
Alerted without going through engineering.
ScanBiz listens to every call and reads every email, and alerts you when a conversation is out of the ordinary. No more listening back, no more reading everyone's inbox: you are told, with the sentence that triggered the alert.
A job to price
An enquiry, a batch to produce, a subcontracting need, a new customer: the job comes up with its volume.
Unhappy customer
A non-conformity found, a delivery deadline missed, a part out of tolerance: the complaint surfaces before the supplier audit.
Billing dispute
A revised price disputed, tooling billed, delivered quantity questioned, late penalties mentioned: flagged straight away.
Request left unanswered
A customer hangs up with no answer on their lead time, or has been waiting a week for a promised offer: the call is flagged.
They do the work for you.
The summary is written, the reply is drafted, the quote is prepared, the follow-up is sent, the file is updated. These are not dashboards: this is delivered work, which you review whenever the agent asks for your approval.
Quotes and proposals drafted for you
Coming soonQuotes left unanswered
Works on its ownIssues reported, never resolved
Works on its ownYour open cases, at a glance
Gives you a viewThe weekly briefing, in 2 minutes
Works on its ownThe 5 AI agents we recommend to an industrial SME.
Picked for the design office, sales admin and after-sales: they run in the background, the shop floor produces.
Quotes and proposals drafted for you
From a customer call or email, the agent drafts the quote email on your template, with your services and your prices. You check, you send.
From a customer's request (drawing, quantity, lead time), the proposal email is drafted on your template.
Quotes left unanswered
The agent spots every quote or proposal you sent, checks that a conversation followed, and flags the ones that have been sleeping too long.
The offer sent 15 days ago got no reply: you are alerted.
Issues reported, never resolved
A customer reports a breakdown, a defect, a failed delivery? The agent checks every day that the problem was actually fixed and alerts you on the ones that drag on.
A customer reports a non-conformity; until the resolution is confirmed, the agent reminds you.
Your open cases, at a glance
Calls and emails that need a follow-up become cases, with your own statuses. You see where each one stands and reopen the conversation in one click.
Every ongoing customer request (study, prototype, after-sales) has its case and status, visible to the office and the shop floor.
The weekly briefing, in 2 minutes
Every week, on the day you choose, a 2-minute email: what happened over the last 7 days in your calls and emails, the alerts, the numbers that moved.
Every week: requests received, offers pending, open complaints.
And the whole ScanBiz catalogue behind it: custom dashboards, competitor watch, Excel file analysis… You turn on what you need, in one click.
Three steps to get started.
01
We understand your business
30 minutes to identify the signals that matter to you, and the AI agents that will do the after-call work: summary, reply, quote, follow-up, tracking.
02
We plug in your tools
We connect your phone system and your mailbox. The AI takes over from the very first conversation.
03
You receive your first alerts… and your first deliverables
Alerts on your dashboard and by email, summaries and drafts ready to review. Open the source conversation in one click.
Frequently asked questions
Yes. ScanBiz is built for businesses with 2 to 10 people in the office: machine shop, subcontractor, custom manufacturer, printer. Proposals, follow-ups and tracking arrive in the team's inbox; no tool to learn.
No. ScanBiz plugs into your current line and your inbox. You keep your ERP or production management software: ScanBiz prepares the work around the conversations.
Your conversations stay yours: they are transcribed to produce the summaries and follow-ups, processed in compliance with the GDPR, and sensitive information (drawings, prices, references) can be anonymized. Your customers are informed of the recording by your greeting message.
The Sector plan is 299 € per month excl. VAT, with no commitment, first user included, plus 29 € per month for each extra user. It includes 8 000 analysis credits per month, the analysis grid for your trade and the AI agents recommended on this page. An analysed email uses 1 credit, a minute of call 0,5 credits. To start: 15 days and 200 free trial credits, no credit card.
ScanBiz also speaks the language of…
Every trade has its own page, its own agents and its own vocabulary.
See the result on your own price requests.
Book a demo: we analyze a few of your real conversations and show you the proposals and follow-ups you would have had ready this morning.