Less time on the phone and paperwork, more time in the workshop.
ScanBiz listens to your calls and reads your emails, then does the after-call work for you: call summary, quote drafted on your price list, follow-up on forgotten quotes, tracking of vehicles waiting for a part or an insurance approval. Your current switchboard and inbox are enough.
The phone always rings when your hands are in the engine.
A workshop can't afford a full-time front desk. ScanBiz takes over everything that happens between two calls.
No customer call lost
Service, inspection, suspicious noise: every call is summarized — vehicle, requested work, agreed date — and lands in your inbox before the customer hangs up.
Quotes that go out fast and never sleep
The quote email is drafted from the call, on your price list. And if the body-shop quote sent 8 days ago got no reply, you know it: all that's left is to call back.
Vehicles on hold, tracked without a spreadsheet
Part ordered, assessor visit, insurance approval: every immobilized vehicle has its case and its status, visible to the whole team.
Alerted without leaving the workshop.
ScanBiz listens to every call and reads every email, and alerts you when a conversation is out of the ordinary. No more listening back, no more reading everyone's inbox: you are told, with the sentence that triggered the alert.
Call with no next step
A customer hangs up with no workshop slot and no call-back booked, or leaves with no answer on their off-road vehicle: the alert lands the same day.
A sale or a repair to catch
A service mentioned, a tyre to change, a bodywork quote asked for, a trade-in considered: the opportunity comes back up instead of leaving with the call.
Unhappy customer
Vehicle returned late, a fault that comes back, an invoice higher than the quote: you know before the Google review.
Billing dispute
Quote exceeded, a part billed but not agreed, warranty disputed: the claim is flagged with the sentence that triggered it.
They do the work for you.
The summary is written, the reply is drafted, the quote is prepared, the follow-up is sent, the file is updated. These are not dashboards: this is delivered work, which you review whenever the agent asks for your approval.
A summary of every call, delivered by email
Works on its ownQuotes and proposals drafted for you
Coming soonQuotes left unanswered
Works on its ownYour open cases, at a glance
Gives you a viewThe weekly briefing, in 2 minutes
Works on its ownThe 5 AI agents we recommend to a garage.
Picked for the workshop: they switch on in one click and work in the background while you repair.
A summary of every call, delivered by email
After a call that matters, you receive within minutes what was said and what was agreed: appointment, place, requests, next step.
After a customer's call for a service: vehicle, agreed date, requested work — in your inbox before they hang up.
Quotes and proposals drafted for you
From a customer call or email, the agent drafts the quote email on your template, with your services and your prices. You check, you send.
The customer describes a braking noise on the phone; the pads + discs quote email is ready on your price list.
Quotes left unanswered
The agent spots every quote or proposal you sent, checks that a conversation followed, and flags the ones that have been sleeping too long.
The body-shop quote sent 8 days ago got no reply: you are alerted, just call back.
Your open cases, at a glance
Calls and emails that need a follow-up become cases, with your own statuses. You see where each one stands and reopen the conversation in one click.
Every vehicle waiting for a part or an insurance approval has its case, with its status, no Excel sheet.
The weekly briefing, in 2 minutes
Every week, on the day you choose, a 2-minute email: what happened over the last 7 days in your calls and emails, the alerts, the numbers that moved.
Every week: how many calls, how many quotes, which dissatisfaction reasons (delays, prices) came up.
And the whole ScanBiz catalogue behind it: custom dashboards, competitor watch, Excel file analysis… You turn on what you need, in one click.
Three steps to get started.
01
We understand your business
30 minutes to identify the signals that matter to you, and the AI agents that will do the after-call work: summary, reply, quote, follow-up, tracking.
02
We plug in your tools
We connect your phone system and your mailbox. The AI takes over from the very first conversation.
03
You receive your first alerts… and your first deliverables
Alerts on your dashboard and by email, summaries and drafts ready to review. Open the source conversation in one click.
Frequently asked questions
Yes. ScanBiz is built for businesses of 2 to 10 people: a garage, a dealership or a body shop taking 5 to 50 calls a day. No customer service department, no training: summaries, quotes and follow-ups arrive in your inbox.
No. ScanBiz plugs into your current line (landline, switchboard or mobile) and your inbox. You keep your workshop management software and your diary: the useful information can be written into them.
Conversations are transcribed to produce the summaries, quotes and alerts; your customers are informed of the recording by your usual greeting message. The data stays yours, is processed in compliance with the GDPR, and sensitive information can be anonymized.
The Sector plan is €299 per month excl. VAT, with no commitment, first user included, plus €29 per month for each extra user. It includes 8,000 analysis credits per month, the analysis grid for your trade and the AI agents recommended on this page. An analysed email uses 1 credit, a minute of call 0.5 credits. To start: 15 days and 200 free trial credits, no credit card.
ScanBiz also speaks the language of…
Every trade has its own page, its own agents and its own vocabulary.
See the result on your own workshop calls.
Book a demo: we analyze a few of your real conversations and show you the summaries, quotes and follow-ups you would have received this morning.